1. Information We Collect

ARN Optical may collect information needed to operate our online eyewear store and provide customer service.

• Name
• Phone number
• Email address
• Billing and shipping address
• Order and purchase information
• Information submitted through contact forms
• Prescription information when voluntarily provided for an order
• Technical and website usage information

2. How We Use Information

We may use information to:

• Process and fulfil orders
• Arrange delivery
• Provide customer support
• Communicate about orders and services
• Process eligible returns, replacements and refunds
• Improve website functionality and shopping experience
• Prevent fraud and unauthorized activity
• Meet applicable legal requirements

3. Payment Information

Payments may be processed by third-party payment providers. Payment information is handled according to the applicable payment provider's security and privacy practices.

ARN Optical will not ask customers to share OTPs, PINs, CVVs or account passwords through phone calls, emails or messages.

4. Cookies

ARN Optical may use cookies and similar technologies to maintain shopping sessions, remember preferences, understand website usage and improve website performance.

You can manage cookies through your browser settings. Disabling cookies may affect some website functions.

5. Sharing Information

ARN Optical does not sell customer personal information. Necessary information may be shared with service providers that help us operate the website and fulfil customer orders.

• Payment providers
• Courier and delivery partners
• Website hosting and technical providers
• Security and analytics providers
• Authorities where legally required

6. Data Security

We use reasonable measures to protect customer information against unauthorized access, misuse, alteration and disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Services

Our website may connect with third-party services such as payment, delivery, analytics, security, mapping or other external services. Those services may have their own terms and privacy policies.

8. Your Privacy Choices

You may contact ARN Optical to request correction of inaccurate personal information associated with your account or order, subject to applicable legal and record-keeping requirements.

9. Children's Privacy

ARN Optical does not knowingly collect personal information from children for independent use of our online services.

10. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal requirements change. The latest version will be published on this page.