1. About ARN Optical

ARN Optical operates an online eyewear store offering eyeglasses, optical frames, prescription eyewear, lenses and related products.

2. Products & Product Information

We make reasonable efforts to provide accurate product names, descriptions, photographs, specifications, prices and availability.

• Product colours may appear slightly different depending on your device or screen.
• Availability may change without prior notice.
• Product specifications may be updated when required.
• Images may represent the product and minor visual differences may occur.
• ARN Optical reserves the right to correct genuine pricing or listing errors.

3. Orders

Customers are responsible for providing accurate information when placing an order.

• Check your product selection before payment.
• Check your frame and lens selection.
• Provide a correct shipping address.
• Provide an active phone number and email address.

ARN Optical may cancel or decline an order because of product unavailability, incorrect pricing, payment issues, suspected fraudulent activity or other legitimate circumstances.

4. Prescription Eyewear

Customers ordering prescription eyewear are responsible for providing accurate and complete prescription information.

If prescription details are incomplete, unclear or inconsistent, ARN Optical may contact the customer before processing the order.

Customers should carefully review prescription information before submitting an order.

5. Pricing & Payments

Product prices, offers and availability may change without prior notice. Applicable charges shown during checkout will apply to the order.

Online payments may be processed through third-party payment service providers. Customers must provide accurate billing and payment information.

6. Shipping & Delivery

Orders are shipped to the delivery address provided by the customer at checkout.

• Delivery timelines are estimates.
• Courier and operational delays may occur.
• Weather or circumstances outside our control may affect delivery.
• Customers are responsible for providing a complete delivery address.
• Delivery availability may depend on courier serviceability.

7. Returns, Replacements & Refunds

Returns, replacements and refunds are governed by the ARN Optical Refund & Returns Policy.

Customers should review that policy before placing an order.

8. Order Cancellation

Customers may contact ARN Optical as soon as possible if they wish to request order cancellation.

Cancellation may not be possible after an order has entered processing, customization or dispatch.

9. Customer Responsibilities

• Provide accurate personal, billing and delivery information.
• Provide accurate prescription information when required.
• Review product details before purchase.
• Use the website only for lawful purposes.
• Do not attempt to interfere with website security or operation.
• Do not misuse another person's account or information.

10. Intellectual Property

Website text, graphics, logos, photographs, product information, design elements and other materials may belong to ARN Optical or their respective owners.

Website content may not be copied, reproduced, modified, distributed or commercially used without appropriate permission.

11. Website Availability

ARN Optical aims to maintain a reliable website, but temporary interruptions may occur because of maintenance, technical problems, hosting issues, internet failures or other circumstances.

12. Third-Party Services

ARN Optical may use third-party services for payments, delivery, analytics, security, maps and other website functions.

Third-party services may operate under their own terms and privacy policies.

13. Limitation of Liability

ARN Optical takes reasonable care in providing its website and services. To the extent permitted by applicable law, ARN Optical will not be responsible for indirect losses resulting from circumstances outside its reasonable control.

14. Changes to These Terms

ARN Optical may update these Terms & Conditions when necessary. Updated terms will be published on this page.